APPURO LAUNCHES A CHATBOT

Appuro is a platform that provides omni-channel of E-Commerce tools and puts thousands of businesses online. Much more than easily create an online store, Appuro reduces logistical costs, increases sales and the customer loyalty.

Appuro also offers access to an integrated high-traffic omni-channel Marketplace. The shared Marketplace and the management and marketing tools make Appuro the most suitable solution for owners of physical stores, who are mostly less technical than the sellers who start with an online store.

Ask for product information, create an online store and ask for technical help should be as easy as to send a text, and the answer should be instantaneous.

That's why Appuro introduces you to the new support team member - Aida. The name means Intelligent Digital Assistant of the Appuro and is a Chatbot that now resides in the messenger of the official page of Appuro on Facebook.

Aida can instantly help with any doubts you may have. Want to see the news in, promotions, create an online store, prices? Just ask Aida.

Aida is fed by artificial intelligence - which means that it recognizes human language and becomes smarter as it learns from conversations with customers over time.

Aida can provide instant answers to simple consultations, which allows the Appuro support team to focus on complex issues, enhancing the experience for everyone. We expect that Aida successfully solve more than 25% of the questions put to our support team.

It is not yet clear whether chatbots are the best interface for customer support, but Appuro is already investing in development to add new functions and improve the users’ experience.

Aida:  https://m.me/appuro

Appuro: https://www.appuro.com